Improve sales processes, automate the creation of offers and orders, effectively manage customer relationships.
Our module gives you full control over the entire sales cycle, from the first customer contact, to order fulfillment and after-sales service. Put an end to documentation chaos, difficulties in creating price lists, and lack of data consistency; gain a modern tool for effective sales management.
Comprehensive enterprise management is continuous control over all processes that occur within it. Planning sales and distribution in one place allows you to reap business benefits in almost every area of activity – from creating an offer through order fulfillment to after-sales customer service. The ERP (Enterprise Resources Planning) system for sales serves this purpose. Thanks to it, every person involved in this process has access to the same database, regardless of the scope of their duties.
Production and sales planning should proceed in accordance with the company's specific activities and needs – there is no room for errors, especially in the distribution industry. Flexibility is one of the advantages of the ERP IT system. By choosing solutions from Gardens-Software, you can select only those elements and functionalities of the software that will be genuinely used by employees.
Why is this so important? A company whose main area of activity is, for example, distribution and trade, will not necessarily be interested in a module improving production management. Note! ERP flexibility is not just about choosing modules tailored to business needs, but also about the ability to customize specific software functionalities.
The program for sales management is a modern and intuitive tool that allows you to:
The ERP system from Gardens-Software is a way to optimize the process of picking and processing orders. In the appropriate module, they can be conveniently recorded, preserving their history.
This advantage also translates into speeding up the order processing time. This is important because in effective sales, customer service time matters most.
Regardless of where the employees involved in the order handling and sales process are located, they always have all the necessary information at hand. The sale of services or products to a specific customer is tracked at every stage – this positively influences the building of relationships with contractors. Partners gain confidence that they are cooperating with an entity that cares about the quality of service and an individual approach, guided by the customer's needs.
Processing orders and offers ‘manually’ carries the risk of human error. This can translate into delays in fulfilling orders. The solution is the automation of these processes. The sales and distribution planning program helps in this automation. Employees can thus save time and concentrate on other company needs. Those whose fulfillment cannot be replaced by technology. After setting specific parameters, the program itself will organize and prepare orders, invoices, and other documents.
For the implementation of an ERP system to bring real benefits in distribution and sales, several key functions must be selected during its design. Some of them are described below.
This will include profiles of companies that function as clients (not necessarily current, but also potential ones). The database should contain information about buyers and their purchase history, as well as correspondence with the company. To manage contacts efficiently, it is worth having access to filtering or cataloging functions.
Multi-level orders is the area of managing all information regarding a specific job/order. This concerns both product descriptions and data related to their supply or distribution. The ERP system should include a function that allows managing this data and planning deliveries.
A large amount of information can be gathered in the ERP system. Appropriate algorithms should draw the most important conclusions from this information, which are valuable from a micro perspective (when fulfilling orders) and for broader business development. In sales, predictions regarding trends and customer behavior are crucial. These are often based on historical data, but also on variable factors such as seasonality.
The ERP system in the company can be structured in such a way that it automatically creates invoices, and then sends them to clients and archives them. This is a significant time saving for employees. Furthermore, access to all documents from the level of one integrated platform is invaluable.
ERP implementation is a time-consuming and multi-stage process. The same applies to modifying or replacing an already existing sales management system in the company. This is why it is worth relying on professional support from the consultation stage. Get support from Gardens-Software specialists and use our many years of experience. We will not only advise you on which solutions will work for you but also prepare and implement them. We will also provide full training support for all target ERP users.
Contact us if you need a partner in corporate software who will help you build market advantage and optimize operating costs.
