The solution includes functional modules, i.e.: Central, Sales and Promotions, Stores, Purchases and Contracting, and Inventory.
Programs for retail chains gather thousands of pieces of information, which allow for obtaining a realistic picture of a given enterprise and individual branches. Based on the recorded data, the analysis is generated in the form of graphs and calculations. This is a way, among other things, to check the effectiveness of promotions and actions and determine which actions contributed to achieving the best results.
The systems also allow for analyzing customer behavior – including those related to the use of the shopping basket in online stores. Appropriate application of suggestions indicated by the program enabled, among other things, reducing the number of abandoned baskets or completed product sets that were ultimately not purchased by the client. This is an excellent source of knowledge on the basis of which new marketing strategies can be planned and implemented.
Complaints occur in every store. Their consideration requires implementing special procedures, depending on the specifics of the situation and the client's demands. Our ERP programs for retail chains allowed for easy realization of complaints. Thanks to them, warehouse statuses are smoothly updated, including returned items. The systems facilitate the return of money or exchange of goods for a new unit. They allow for updating the status both in local software and directly in the online store, thereby preventing a situation where goods currently unavailable in the warehouse are sold, which leads to significant delay in shipment and customer dissatisfaction.
Every store must operate smoothly, and the current flow of goods is necessary. In this matter, there are significant threats in larger chains, which is why a system that facilitates handling the daily sales network is needed. Our ERP system allowed for easy servicing of all processes in the store. The program can also include information on offers from subcontractors, prices, deadlines, and agreed terms. Moreover, the system also informs about the timeliness of contractors, which facilitates the selection of a reliable company for subsequent purchase orders.
Our program for retail chains also allowed for:
The ERP system for retail chains allows for managing all branches of the company. It enables assigning data to specific branches and generating cross-sectional analyses for the entire enterprise.
Conducting sales chains without an extensive information system is impossible. This software gathers detailed information on internal operations in the company, especially those related to deliveries and shipment of goods. It allowed for easier control of costs and their optimization, for example, by reducing transport costs or choosing carriers who offer better prices. The system made it possible to avoid significant consequences related to non-compliance with deadlines or an empty warehouse. The program can also generate reminders about approaching deadlines and even exceeded budget. This is an excellent tool for dealing with initial branches and large corporations and branches in various locations.
Better management of the retail chain significantly influences customer opinions of a given company. Timely delivery of products, and the lack of errors in completed sets translates directly into the satisfaction of clients benefiting from the offer. Our system also influences the comfort of work for the employees themselves. They do not have to exchange information in many obligations – all important information is available in one place for all authorized persons.
Our program for servicing retail chains can be adapted to individual needs – the number of branches, the type of goods sold, and also the scale of sales. The user can freely model the functions carried out in the retail chain and the systems that lead to it. The system is constantly updated to ensure our clients have access to the latest functions that effectively improve the functioning of the enterprise.
We invite you to familiarize yourself with our ERP system for retail chains. Our specialists will show you how to use it to improve the operation of your company.